AGED CARE
SERVICE JOURNEY
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Fill out the online care form with your details or contact us by phone to make an enquiry.
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A meeting is organised to discuss the solutions we can provide you and costs
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Services are scheduled in for you with suitable support workers.
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Our team will get back to you to address your initial requests and gather further information.
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A service agreement is developed and confirmed
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Services are delivered to you by our professional staff
OUR SERVICES INCLUDE
Personal Care
All our Support Workers are trained and qualified to assist clients with personal care needs such as showering, bathing and dressing support.
Domestic Assistance
Domestic Assistance is a light form of cleaning. Our Support Workers are trained to help clients with vacuuming, laundry, making beds and other light domestic duties.
Respite Care
Respite Care is for those who need temporary assistance or relief whilst their current carer is in need of a break. Respite Care can include any of the listed services we provide.
Travel & Transport
Travel and Transport is a versatile service. We offer private, one-on-one transport to various locations including shopping and medical appointments
Meal Preparation
Our Support Workers offer a variety of culinary skills to satisfy client needs and requests. From sandwiches and salads to pastas and cooked meats, get in touch with our team to find out more.
Specialised Support
Services that require complex tasks and upskilled support workers with a high level of training.
Companionship
We have a diverse team of Support Workers, who are kind and are able to speak a variety of languages, enabling us to provide high quality Companionship Services to multiple clients even with specific language requests
Pro - Cleaning
In-depth and cost effective professional house cleaning to improve quality of life
Community Care
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FREQUENTLY ASKED QUESTIONS
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What does In-Home Care mean?In-Home Care means you will be attending the client's own home address. This may be indepdently or as part of a buddy/mentor service. Most of our client's live alone or with a partner who may, or may not, be present at the service.
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Will I be attending the services on my own?In short, the answer is yes. More often than not, you will be attending the client's home independently. If you are new to the company and industry, we may organise a buddy/mentor shift for the first few services until you feel confident alone. If you are undertaking one of our placement programmes, you will be assisnged to a buddy/mentor service until your placement is complete.
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How long will I be with each client?Each service varies in their length. Service times can range from 1 hour to overnight stays. On average, our day services range between 2-4 hours with one client
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How many clients will I attend a day?The number of clients that you attend a day depends on the services you have been allocated in your individual roster.
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How do I travel between clients?Our staff use their own vehicle to travel between clients. A current drivers license, vehicle registration and comprehensive insurance is mandatory.
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What types of services will I be performing?Services are allocated depending on your experience, skills and qualifications. As a Home Care Support Worker you may be attendning services such as: Personal Care, Companionship & socialiastion, meal preperation, domestic assistance and Transport. Take a look at the services page to become familiar with the services that we provide.
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What equipment will I need for each service?Personal Protective Equiptment (PPE) is provided to all staff to comply with infection control policies and procedures. You will be given hand sanitiser, Latex gloves, shoe protectors, face masks, apronts etc.
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Will I recieve training?We proivde further education and training to help you improve and develop new skills. The training can consists of inital inductions, online interactive courses and goverment directives training.
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Where will my services be located?Services are located in the Sydeny region with majority of services being performed in the Sydney Metropolitanarea, Sutherland Shire, St George area, Inner West, Eastern suburbs and Northen Sydeny.
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Do I need experience to work with Gold Care Home Services?We encourage all applicants with genuine care, compassion and skills in the Aged Care Industry to apply for any vacant positions available. Experience is necessary as we aim to provide a high quality service to all clients.
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Does Gold Care Home Services accept International Visa Holders?Absolutely! As long as you have valid Australian working rights and strong English Language skills (both written and verbally) you can apply for a job with Gold Care Home Services. We encourage everyone, from all walks of life to apply for a position in our company. We believe every individual has the ability to bring something unique and valuable to our company.