BROKERAGE
OTHER PROVIDERS WHO TRUST US
WHAT CAN YOU EXPECT FROM US?
Competitive
Price List
Our price list is set to meet the individual needs of each company we link with.
Compliance systems in place
Our policies and procedures and systems are periodically reviewed to improve
On site audits available
Self Audits are completed yearly and welcome partnered companies to provide feedback
Qualified & trained staff
Our staff holds the appropriate industry related qualifications and receive ongoing support and training
Effective
request response systems
Requests are responded by the rostering department in an effective manner
No matter what level of care, Gold Care Home Services has a solution
BROKERAGE PARTNERSHIP STEPS
01
Fill out the online brokerage form with your company details or contact us by phone to make an enquiry.
03
A meeting to discuss the services, procedures, prices, compliance requirements and agreements is conducted.
05
Information regarding service request steps, invoices and report procedures is finalised.
02
Our Business Manager will get back to you to gather further information and answer any questions you may have.
04
Agreement is signed by both providers and supporting documentation is provided for review and finalisation.
06
Service requests can begin to be covered by our rostering team and support workers.
FREQUENTLY ASKED QUESTIONS
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What does In-Home Care mean?In-Home Care means you will be attending the client's own home address. This may be indepdently or as part of a buddy/mentor service. Most of our client's live alone or with a partner who may, or may not, be present at the service.
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Will I be attending the services on my own?In short, the answer is yes. More often than not, you will be attending the client's home independently. If you are new to the company and industry, we may organise a buddy/mentor shift for the first few services until you feel confident alone. If you are undertaking one of our placement programmes, you will be assisnged to a buddy/mentor service until your placement is complete.
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How long will I be with each client?Each service varies in their length. Service times can range from 1 hour to overnight stays. On average, our day services range between 2-4 hours with one client
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How many clients will I attend a day?The number of clients that you attend a day depends on the services you have been allocated in your individual roster.
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How do I travel between clients?Our staff use their own vehicle to travel between clients. A current drivers license, vehicle registration and comprehensive insurance is mandatory.
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What types of services will I be performing?Services are allocated depending on your experience, skills and qualifications. As a Home Care Support Worker you may be attendning services such as: Personal Care, Companionship & socialiastion, meal preperation, domestic assistance and Transport. Take a look at the services page to become familiar with the services that we provide.
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What equipment will I need for each service?Personal Protective Equiptment (PPE) is provided to all staff to comply with infection control policies and procedures. You will be given hand sanitiser, Latex gloves, shoe protectors, face masks, apronts etc.
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Will I recieve training?We proivde further education and training to help you improve and develop new skills. The training can consists of inital inductions, online interactive courses and goverment directives training.
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Where will my services be located?Services are located in the Sydeny region with majority of services being performed in the Sydney Metropolitanarea, Sutherland Shire, St George area, Inner West, Eastern suburbs and Northen Sydeny.
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Do I need experience to work with Gold Care Home Services?We encourage all applicants with genuine care, compassion and skills in the Aged Care Industry to apply for any vacant positions available. Experience is necessary as we aim to provide a high quality service to all clients.
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Does Gold Care Home Services accept International Visa Holders?Absolutely! As long as you have valid Australian working rights and strong English Language skills (both written and verbally) you can apply for a job with Gold Care Home Services. We encourage everyone, from all walks of life to apply for a position in our company. We believe every individual has the ability to bring something unique and valuable to our company.